Privacy Policy

1. Introduction

Nidhi Ro Services ("we", "us", "our") respects your privacy. This Privacy Policy explains what information may be collected when you use this website and how that information may be used.

By using this website or contacting us through the available contact methods, you acknowledge the practices described in this policy.

2. Information We May Collect

Depending on how you interact with our website, we may receive information such as:

• Your name.
• Phone number or other contact information you voluntarily provide.
• Your locality or service location.
• Details about the RO service you request.
• Any message or information you voluntarily submit through a contact or enquiry form.

We do not intentionally request sensitive personal information through this website.

3. How We Use Information

Information you provide may be used to:

• Respond to your enquiries.
• Contact you regarding a requested RO service.
• Understand your service requirements.
• Coordinate installation, repair, maintenance or other requested services.
• Improve our website and customer communication.

4. Phone and WhatsApp Communication

If you choose to contact us by phone or WhatsApp, information exchanged through those services may be processed according to the privacy policies and terms of the respective service providers.

We may use the contact information you provide to respond to your service enquiry.

5. Website Forms

Information submitted through a website form may be transmitted to the service used to process that form. The website owner should configure such services appropriately and should only collect information necessary for responding to customer enquiries.

6. Cookies and Analytics

This website may use cookies or similar technologies if analytics, security, advertising or other third-party services are added to the website.

If such technologies are used, they may collect information about browser type, device, pages visited, approximate location and website usage.

7. Third-Party Services

This website may use third-party services such as hosting providers, CDN services, analytics platforms, map services, communication platforms or form processing services.

Such third parties may process information according to their own terms and privacy policies.

8. Information Security

We take reasonable steps to protect information submitted to us. However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

9. Data Retention

We may retain enquiry and service-related information for as long as reasonably necessary to respond to enquiries, provide services, maintain business records, resolve disputes or comply with applicable legal requirements.

10. Your Choices

You may choose not to provide information through this website. However, some information may be necessary for us to respond to a service enquiry or arrange a requested service.

11. Children's Privacy

This website is intended for general use and is not directed specifically toward children. We do not knowingly seek to collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page by updating the "Last updated" date.

13. Contact Us

If you have questions regarding this Privacy Policy or information submitted through this website, you can contact Nidhi Ro Services.